shipping

Riley Grae offers exchanges or store credit on all products*

*must be unused, with tags, and with proof of purchase

Products are not returnable unless they arrive damaged or broken. If you receive an item that is damaged or broken it my be returned if we are notified within 7 days of you receiving the item(s). You will be refunded* the amount you paid but the return shipping must be covered by the buyer. Message us with your reasons for returning or exchanging a product and we will be more than happy to help !

*refunds applicable only on damaged products

At this time all return postage is at the expense of the sender, Riley Grae DOES NOT pay for return shipping. 

Thank you so much for your cooperation and understanding

All items are nicely and safely packaged. Size and prices vary depending on your order and location. 

 

Shipping options

1. Free local pick up for residents in the Winnipeg area, enter discount code LOCALPICKUP at checkout !

2. Canada Post shipping options are available for orders under $150.00

4. For all orders outside of Canada, the shipping rates are calculated at checkout