shipping

In Store Pick Up

Riley Grae offers free in store pick up for all local orders.

An email notification will be sent as soon as your order is ready for pick up. Pick ups can be made during our opening hours, 9am - 6pm, Monday through Saturday.

Shipping

Riley Grae currently ships to Canada and the contiguous United States.

Shipping rates will vary depending on order size and destination. All available shipping options will be posted at checkout.

Orders are typically shipped within 2 business days of receipt of payment. An email notification with tracking details will be sent as soon as your order has been shipped.

Fragile and Oversized items are not eligible for shipping and are noted as such on their product page.

International

To inquire about an international order, please contact us at hello@rileygrae.com.

Please Note

Riley Grae cannot be held responsible for shipping delays, missing/lost packages, or shipping damage. Any amount owing upon delivery is the responsibility of the customer.

Please keep an eye on your tracking number to ensure a successful delivery and contact the carrier if you have further questions about your package.

During the holiday season, please allow for an extended processing time.

If you have any questions about your order, please contact us at hello@rileygrae.com.